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Multi-Unit Building Management

Remove The Stress Of Daily Oversight With Structured Building Operations, Controlled Costs, And Full Transparency For Owners And Committees.

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A Better-Run Building

Multi-unit buildings only run well when the fundamentals are handled consistently. Clear common expenses, reliable maintenance, professional follow-up, and reporting that owners can actually trust. Hostyo manages the moving parts on behalf of the building, keeping everything organised, documented, and under control.

The Problems We Fix

Unclear Common Expenses

Monthly costs should be easy to understand, not a source of confusion or conflict.

Arrears And Cashflow Gaps

Late payments block maintenance and create tension across the building.

Maintenance Delays

Small issues turn into bigger costs when follow-through is slow or inconsistent.

Low Visibility

Owners need clarity on spending, balances, and upcoming works, without chasing updates.

1.

Clear monthly breakdowns for each unit.

We prepare and issue a clean monthly breakdown of common expenses for each unit, showing what was charged, what it relates to, and the supporting costs behind it, so owners always know exactly what they are paying for.

3.

Clean records that stand up over time.

We maintain structured income and expense records for the building, keeping entries organised and traceable. This supports clarity, continuity, and better decision-making for the committee.

5.

Professional follow-up that protects the fund.

We track contributions, follow up late payments, and run a structured collections process. The goal is simple: keep the building funded, reduce friction between residents, and avoid maintenance being delayed due to arrears. Where needed, we support formal escalation steps so persistent non-payment is handled properly and consistently

7.

Clear options before money is spent.

When larger works arise, we collect offers, compare scope properly, and present clear options to the committee. This helps control spending and ensures work is approved with confidence.

9.

Year-end clarity for owners.

We prepare an annual summary of income and expenses so owners can understand the building’s financial position and plan ahead with confidence.

11.

Coverage kept current and organised.

We coordinate building insurance and renewals as needed, ensuring documentation is in place and coverage stays current.

13.

Work completed properly, not half-done

We coordinate suppliers and contractors, confirm schedules, and ensure work is completed properly, keeping performance consistent across the building.

15.

Clear escalation for persistent non-payment.

When contributions remain unpaid or disputes arise, we support the committee with a structured escalation path and coordination with legal professionals where needed. The goal is to protect the building fund and resolve issues without the committee carrying the burden.

2.

Owners stay informed without noise.

We issue monthly updates and common expense notices in a consistent format. Communication stays clear, professional, and easy to follow, reducing confusion and repetitive questions.

4.

Recurring costs handled properly.

We handle payment of common building obligations such as electricity, water, lift servicing, insurance, and other recurring building costs, with clear oversight on spend.

6.

Faster fixes, fewer lingering issues.

We coordinate repairs and day-to-day maintenance, keeping response times tight and execution reliable. Issues are logged, tracked, and resolved with clear updates, so problems do not linger.

8.

Help when it matters most.

For urgent incidents, we coordinate rapid response and keep the committee informed, including clear next steps and cost expectations.

10.

Decisions documented and executed.

We support the committee with meeting setup, agendas, minutes, and practical follow-through, so the building does not stall after discussions.

12.

Fewer surprises, better planning.

We support reserve planning for future works and long-term maintenance so major costs are forecasted early, not discovered late.

14.

One clear channel for issues.

We provide a structured process for resident requests and building issues so everything is captured, prioritised, and resolved without informal back-and-forth.

The Essentials We Manage

Recurring services and shared costs handled with clear oversight, consistent follow-through, and transparent reporting.

Shared Accounts

We track shared building accounts and keep spending organised, with clear visibility on balances, outgoings, and planned payments.

Cleaning

Cleaning coordination for shared areas with consistent standards, reliable scheduling, and clear follow-through.

Elevator Maintenance

Lift servicing coordination, scheduled maintenance, and follow-ups to keep the elevator safe, reliable, and properly documented.

Gardening

Garden and exterior upkeep scheduling to keep shared spaces tidy, safe, and well presented year-round.

Disinfection

Disinfection coordination when required, including periodic treatments and urgent call-outs.

Fire Extinguishers

Inspection, servicing, and replacement coordination so safety equipment stays current, compliant, and recorded.

Pool Maintenance

Pool cleaning and maintenance coordination, including scheduling and follow-ups to keep the pool safe, clean, and consistently usable.

Maintenance Fund

Support for reserve and maintenance fund tracking so future works are planned early and major costs are less disruptive.

Technical Support

Day-to-day coordination, issue triage, contractor follow-through, and practical support to keep the building running smoothly.

Routine checks that protect condition, control costs, and keep the building running smoothly

We carry out periodic walkthroughs and preventative checks to spot early issues before they become expensive repairs or resident complaints.

Routine Building Walkthroughs

Early Issue Detection And Escalation

Tracking Of Recurring Faults And Repeat Problems

A simple approval flow that keeps decisions accountable without slowing everything down

We agree upfront how approvals work for maintenance and works, so routine issues get handled efficiently while larger decisions stay under committee control.

Agreed Approval Thresholds For Works

Fast Handling Of Routine Issues

Escalation For Larger Decisions

Clear Reporting, Full Visibility

Building management works best when everyone can see what’s happening, clearly and in real time.

Monthly common Expense Statements

Building Balance View And Cash Position

Outstanding Contributions And Arrears Status

Completed Works and upcoming actions

Simple Setup, Smooth Running

Building Review

We review the building setup, current costs, outstanding issues, and committee priorities.

Management Structure

We set the reporting format, collections process, maintenance workflow, and approvals approach.

Ongoing Management

We run the building operation with consistent follow-through and clear reporting.

Frequently Asked Questions

Do You Issue Monthly Common Expense Statements?

Yes. Owners receive a clean monthly breakdown with clear supporting costs

Do You Handle Payment Of Building Bills And Recurring Obligations?

Yes. We coordinate payments with clear oversight on spend.

Do You Manage Collections And Arrears?

Yes. We run a structured follow-up process to protect the building fund and reduce disruption.

Do You Coordinate Repairs And Larger Works?

Yes. We handle day-to-day maintenance and support larger works through offer collection and clear options for the committee.

How Do Owners Stay Informed?

Through consistent monthly statements and clear reporting, with documentation available when needed.

Ready For A Better-Run Building?

Tell us about your building and your goals, and we will come back with a tailored plan and clear next steps.